UffPay was built for families who keep two countries connected. We want to make supporting loved ones easier through clearer remittances, useful digital tools and financial education, especially for people underserved by traditional banking. Our work starts in Guatemala, with a commitment to bring that value to more communities as we grow.
UffPay Tech invests continuously in applied AI where it changes the outcome: financial crime prevention, identity verification with document capture and facial recognition, and customer service. The same engineering team that builds the wallet builds and operates these systems, with BlackEagle, our in-house compliance and risk platform, at the center.
Identity verification, anti-money-laundering controls and transaction monitoring help protect the platform. BlackEagle AI supports the team in reviewing unusual activity and handling exceptions.
AI helps organize identity and transaction information, prioritize risk alerts and answer routine questions in your language. Its purpose is useful assistance, with human review for exceptions and account-specific decisions.
Our strategy combines local experience and partner relationships with a commitment to financial education. We aim to understand the barriers families face and make financial tools clearer, more useful and easier to navigate in each community we serve.
BlackEagle AI is UffPay’s internally developed compliance and risk platform. It connects customer information, payment activity, rules and AI-assisted analysis so teams can investigate relevant signals in context. It works alongside external identity, screening and processor services.
Every UffPay account starts with a verified identity. We capture and validate your official document, run Guatemala RENAP identity workflows, and complete customer due diligence before the account can move money. Only verified users can transact, so the person on the other side of your transfer has been checked too.
BlackEagle supports sanctions and politically exposed person screening at onboarding and as customer relationships develop. A possible match calls for evaluation, not an automatic conclusion. Compliance staff review the case and record the outcome.
Monitoring considers transaction frequency, patterns, device and IP reputation, location and beneficiary risk. Rules apply defined thresholds; AI-assisted analysis highlights unusual activity. Reviews can require additional verification or a hold under the applicable rules.
Alerts enter a case-management workflow with investigation notes, audit trails and recorded outcomes. Human judgment, access controls and ongoing testing support accountable decisions and continuous improvement.
Reporting and regulatory posture
BlackEagle supports applicable compliance workflows; it does not replace the responsible team or guarantee that every risk is detected. PCI DSS compliance work is in progress. AI effectiveness is assessed through alert quality, customer outcomes and operational review.
The wallet and BlackEagle AI connect with specialist providers. Fiserv/Clover supports U.S. processing, NeoNet supports Guatemala processing, and Dock supports the card program.
Wallet testing began with a limited group. This was a product milestone, separate from the full commercial rollout.
The iOS and Android wallet supports remittances, instant and free local transfers between UffPay users in Guatemala, and USD/GTQ exchange. Guatemala remains the current operating focus.
UffPay Visa prepaid cards are rolling out, with Dock integration complete and 1,000 physical cards printed for distribution. Activation and use depend on issuer, network and customer requirements. Apple Pay and Google Wallet support is undergoing a separate certification process.
Apple Pay and Google Wallet certification is in progress. Completion is estimated before the end of 2026, subject to certification and partner approvals.
Panama may precede the Dominican Republic, which remains an intended market. The order and launch dates are not final; every entry depends on local requirements, partners and operating readiness.
Specialist providers support distinct parts of the payment and card experience. Their participation is subject to the applicable agreements and program requirements.
Five executives connect group strategy, finance, technology, compliance and Guatemala operations.
Co-founder of UffPago SAS, with an investment advisory and banking background. Victor leads company strategy, partnerships and coordination across the group.
Victor on XCo-founder of UffPago SAS, with investment advisory and investment-banking experience. Luis leads financial oversight, planning and reporting.
Co-founder of UffPay Tech Inc. and technology leader since 2020. David brings professional software development experience, including time at Amazon, and shapes the platform architecture behind the wallet, the rails and BlackEagle.
Alexandra coordinates KYC, AML, sanctions review and regulatory reporting, drawing on prior leadership in accounting and sales support.
Parent-company COO and Co-CFO in Guatemala. Susana brings VisaNet Guatemala experience in quality control and business intelligence and holds an MBA.